in: Idayat Hassan, Jamie Hitchen (eds.), WhatsApp and Everyday Life in West Africa: Beyond Fake News, London: Zed Books/Bloomsbury (forthcoming)
WhatsApp is the most popular messaging platform in over 80% of countries in West Africa, and a daily port of call for a wide range of information and services. This chapter is part of an edited collection that seeks to examine the impact that this technology and the fundamental changes that WhatsApp has brought to many citizens' lives in social, economic and political contexts.