in: People forced to flee - history, change and challenge, Geneva: United Nations High Commissioner for Refugees (forthcoming)
This paper provides an overview of digital innovation in refugee and displacement contexts, drawing on data from refugee communities about how they use digital identity, cash transfer, and education solutions. This data was collected in 2019 in Kenya and Malaysia in cooperation with refugee community organizations, university partners, and UNHCR. Along with data analysis, there is historical background on digitalization in displacement response, and an overview of current work being done in this space. The paper provides recommendations for maximizing the potential of digital innovation in these areas, and how they can best serve forcibly displaced populations and contribute to the goals of the Global Compact on Refugees.